Help Center

Set up your store, publish your catalog, and accept your first order with confidence.

Decide between Vayva's integrated delivery partner or managing your own riders.

Compare plans, understand fees, and choose the right tier for your growth stage.

Use the visual builder to tailor your storefront to your brand.

Create products, manage inventory, and keep your catalog accurate.

Configure a 24/7 automated assistant to answer customer questions on WhatsApp.

Track orders clearly with consistent statuses and internal notes.

Accept multiple payment methods and reconcile transactions accurately.

Run promotions and share product links to increase conversions.

Understand sales trends, top products, and customer activity.

Protect your account with secure access and role-based permissions.

Invite staff and assign roles that match their responsibilities.

Handle refunds and returns professionally with clear records.